Our Return Policy.
With your complete order information for the return process, please indicate your reason for the return. Our customer service makes it easy to return an item without inconveniences.
Tiessuitshome has to be informed of the intention to return an item within 48 hours of delivery, 5 days period to return, having no exceptions to our return policy.
All these must be done Through the phone numbers and email addresses made available. on our Contact Us page
CONSIDERABLE CONDITIONS OF AN ITEM
The suits and accessories (Shoes, Shirts, Waist coats, Ties, Belts, Suspenders, Cravats, etc) must be in new and unused condition as delivered, and must still carry all original packaging, brand tags, and accessories.
We are a specialist in the fashion industry, once we get all the information about your body size, be assured that the right size of the item shall be delivered to you. For the desired purpose, there would be no need to unfold an item like a packaged dress shirt, until you have decided to keep it. Therefore, items like dress shirt must not be unfolded from its package, except removing from the covering carton or nylon packs for checks.
After a return has been received, we shall conduct a proper validation check on the item, to ensure it was returned in good condition as was sent, hence was returned unused and without any physical damage. Please allow us for 7 business days to process accordingly for refund.
If you did prefer to be refunded with our store credit, exchange, or a cash refund. We shall send you an email immediately your return has been completely processed.
STORE CREDIT AND EXCHANGE
Our store credit is the financial value of your return which you can use any time to purchase the same item or another of equal value when needed. One of the advantages of our store credit is that you will be able to get the item with the old price paid, even if the future price at the time of credit repay has increased as always the case in Nigeria.
In exchange, you will be able to exchange the item with another item of the same category or another of the different category with equal value without chivvy, Items
returned for store credit or exchange must be in unused condition, with tags, original packaging, and accessories in place.
You have every right as covered by our customer protection policy not to accept an item damaged through the shipping process or handling. We partner with the best logistic companies, we also make sure your order is delivered at the best service. Delivery will be at your office or residential place as the case may be, or the office of our logistic partners nearest to you.
GIFTS AND DISCOUNTS
If the gift is not returned, the value of the gift shall be deducted from our refund. The discount shall not reflect on your refund, we shall refund you completely without deducting the discount value.
Note: tiessuitshome is committed to building a good relationship with her customers, not only making money.
The Use of Our Site
These terms and conditions outline the rules and regulations for the use of Tiessuitshome’s Website, located at https://www.tiessuitshome.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Tiessuitshome.com if you do not agree to take all the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “Customer”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company (Tiessuitshome). “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Nigeria. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, Tiessuitshome and/or its licensors own the intellectual property rights for all material and products on Tiessuitshome.com. All intellectual property rights are reserved. You may access this from Tiessuitshome.com for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from Tiessuitshome.com
- Reproduce, duplicate or copy material from Tiessuitshome.com
- Redistribute content from Tiessuitshome.com
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post reviews, opinions and information in certain areas of the website (Product or Item Review). Tiessuitshome does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Tiessuitshome, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their reviews and opinions. To the extent permitted by applicable laws, Tiessuitshome shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on this website.
Tiessuitshome reserves the right to monitor all comments and reviews and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments and reviews on our website about the products or items you purchased and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Tiessuitshome a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Tiessuitshome; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Tiessuitshome. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Tiessuitshome’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.